The importance of friendly customer service: 6 tips from Zappos

Tony Hsieh, the former CEO of online shoe retailer Zappos, talks about what friendly customer service means and why it's so important.

Ultimate FAQ:Zappos, What, How, Why, When - FasterCapital

5 Customer Service Strategies from Zappos' Success, by simplify360

What Is Good Customer Service and How To Deliver It [+ Examples]

23 Best Customer Service Books for 2024 [Rated by Readers]

What Zappos is Teaching About E-commerce Loyalty - Fidelum Partners

How to Build a Customer Service Policy That Delights Customers

10 Reasons Why Good Customer Service Is Your Most Important Metric

Ultimate FAQ:Zappos, What, How, Why, When - FasterCapital

Ultimate FAQ:Zappos, What, How, Why, When - FasterCapital

Zappos and the Path to Customer Happiness

8 actionable customer service tips to start applying to your business

Ultimate FAQ:Zappos, What, How, Why, When - FasterCapital